I MADE A HUGE MISTAKE! (2019)
Craig Bigelow | March 19, 2019
I made a huge mistake, or what felt like a huge mistake! Over the years, I have been guilty of delaying sending things until I felt everything was perfect. The result, no matter how much I checked everything, inevitability, I was never going to be perfect. Last night, I received an email from a new client with a list of questions about some of the documentation that I had sent across. This email spelt out, in a very pragmatic fashion, queries they had about this document. In this video, how I felt when I got this email and also how we worked through this together and essentially strengthens our relationship in the process. Subscribe for regular insurance videos here - http://bit.ly/TruePrideYT