Broker lodged our home loan with Westpac on 25 September and we have not got an answer yet, how long does it normally take?

Hi Tim,
Don’t be too worried, it is quite normal at the moment to have loans taking up to 21 days with Westpac and CBA being among the slowest.
Part of it is the volume of loans and part of it is the greater scrutiny of information.
Cheers
Scott